Frequently asked questions and assistance
Is the airport shuttle service always available? Is it free?

Yes, our airport shuttle service to and from Catania airport is available upon request 24/7
Yes the shuttle is 100% free.

The Parking lot is always open?

Yes Parkair is open every day of the year 24/7.

Are there special rates for affiliation to association or similar?

Yes, Parkair has various agreements with several companies and entities. If you are among the active affiliations you will be entitled to a 10% discount. You can choose your specific affiliation in the online booking form, the discount is applied automatically.

I Work for a company: is it possible to enter into a corporate agreement to make the discounted rates available to our employees?

Yes we are always open to offer a cheaper and better service to our customers. Send us an email at and request a contact.

I have to book the parking online?

Yes. Booking your parking spot online is the simplest and more reliable way of booking. You have full control on your booking and you will be able to check for errors and mistakes. If you have any issue, our support system will help you through the process.

Is it a parking garage?

Yes all our parking slots are covered in a parking garage.

The parking garage is secure?

The parking is equipped with a 24-hours surveillance system . Our staff is always checking all incoming and exiting vehicles, so your car is safe.

Do I have to leave my car keys to one of your employees?

No. Our parking has assigned parking slots, so you can take the keys with you.

How can I request an invoice for the parking?

During the booking process you will be asked for your billing information, at this point you can simply enter your data. The Invoice is issued and sent via email, along with the booking voucher.
The final invoice is requested directly at the parking lot at the time of payment.

Do I have to pay parking in advance?

No. At the time of booking you will be asked to pay a deposit of 20%. You can pay the balance at the time of parking.

Does the parking garage have insurance?

Yes. Your vehicle is protected against fire and theft during parking.

How far is the parking garage from the airport?

The parking garage is only 3 minutes away from the airport.

Can I book over the phone or on site?

No bookings are only available online.